If your casino game is lagging or not running smoothly, several factors might be causing the issue. Below is a step-by-step troubleshooting guide to help you improve game performance.
Step-by-Step Troubleshooting Guide
To resolve slow game performance, please follow these recommended steps:
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Reload the game page
Sometimes a simple refresh can resolve temporary glitches. -
Clear your browser’s cache and cookies
Accumulated data can slow down performance. Clearing it can help speed up loading times. -
Check and update your system and browser
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Ensure that your operating system is up to date.
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Make sure you are using the latest version of your browser.
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Update both if necessary.
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Restart your device
After restarting, log into OlyBet using Google Chrome, as it typically provides the most stable and optimized gaming experience. -
Reinstall Google Chrome
If you’re still experiencing performance issues, reinstalling Chrome can help resolve corrupted settings or extensions. -
Try using a different device
Running the game on another computer, tablet, or phone may help identify if the issue is device-specific. -
Use Incognito (Private) Mode
This disables most extensions and cached data, which may improve performance. -
Check your internet connection
Make sure your connection is:-
Stable (not dropping or fluctuating)
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Fast enough for online gaming (we recommend a minimum of 5 Mbps download speed)
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Still Experiencing Issues?
If none of the above steps resolve the issue, please contact our customer support team using your preferred method. Choose your option HERE
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