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  1. Help Center
  2. FAQ

FAQ

My Account
How do I reset my password?
How to re-open my profile?
Am I allowed to register an OlyBet account?
How do I open an account?
I’m trying to register an account, but it claims my e-mail address is already registered.
What are the methods of OlyBet account verification?
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Deposits
What to do if a deposit didn't reach my OlyBet account?
What should I do if my payment method is not available on the OlyBet?
Which deposit methods can I use?
Is it possible to use another person's bank account to make a deposit?
Are there any deposit fees in OlyBet Casino?
Can I track my previous deposits?
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Payouts
How long does it take to receive my winnings?
How do I add or change my bank account?
How do I collect my winnings?
Do you have fees on payouts? Will my online gambling winnings be taxed?
How can I cancel my withdrawal?
Can I track my previous payouts?
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Casino
My game is stuck, what can I do?
How are casino games regulated?
What type of casino games can I play online?
Can I play for free?
Where do I find the rules for a specific game?
My casino game is running slow. How can I fix it?
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Sports Betting
What types of bets are available to me?
How does the CASH OUT feature works?
What are the minimum and maximum betting amounts?
What is Superbet?
Why is my bet not settled yet?
Why are the results not updated live?
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Responsible Gaming
How do I know if I'm addicted to gambling?
How to activate self-exclusion?

General Questions
Is OlyBet Casino safe to use?
Can I play from all countries?
How do I clear cache and cookies?