How do I reset my password?

If you’ve forgotten your OlyBet account password, you can easily reset it by following the steps below. This process is secure and ensures you regain access to your account quickly.

Use the "Forgot Password?" function

1. Visit the official OlyBet website: https://www.olybet.lt/

2. On the login page, select the “Forgot Password?” link located below the password entry field.

3. Provide the email address you used during registration on OlyBet.

4. If your phone number has been verified on your OlyBet account:

   • You will receive an SMS containing a 4-digit verification code.

   • Enter the code in the designated field on the website.

5. Follow the on-screen instructions to create a new password and finalize the reset.

Log in Using Smart-ID

To log in using Smart-ID:

• Enter your personal identification number and click "Log In".

• A verification code will be displayed on the website.

• Check if the same code is shown in your Smart-ID app.

• If the codes match, confirm the action by entering your PIN1 code.

Log in Using Mobile-ID

To log in using Mobile-ID:

• Enter your personal identification number and phone number, then click "Log In".

• A verification code will appear on the website.

• Check if the same code is displayed in the message received on your phone.

• If the codes match, confirm the action by entering your PIN1 code.

What If You No Longer Have Access to Your Email or Phone?

If you cannot access your registered email address or phone number, please contact us via email at support@olybet.com or through live chat for immediate assistance.

Password Security Tips

• Change your password every 3 months for optimal account security.

• Use a strong password that includes a combination of:

  • Upper and lower case letters

  • Numbers

  • Special characters (e.g., !, @, #)

If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.