How to re-open my profile?

If You Previously Closed Your Profile by Request

If you previously closed your profile upon request, please contact Customer Support to reopen it:

• Email: support@olybet.com. Please ensure you send your request from the email address registered in your OlyBet account.

Account Closed Upon Request to the Gaming Control Authority (LPT)

If you submitted a request to the Gaming Control Authority (LPT) to restrict gambling:

• We are unable to reopen your account or check the status of your restrictions.
• You must log in to the LPT website: https://lpt.lrv.lt

There you can:

• Check the status of your restriction request.

• If the restriction period has ended, initiate the reopening of your account.

Important: After submitting a request to lift the restrictions, the changes take effect within 1–2 business days from the date specified in the confirmation form.

If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.