Certificates for gambling winnings paid and amounts spent may be required when submitting your annual income declaration to the State Tax Inspectorate (VMI). Here's how to request them:
Online Casino (Remote Gambling)
To generate a certificate for your online gambling activity:
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Log in to your account at: https://www.olybet.lt/user/winnings-history
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Select the relevant calendar year.
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Click the "Generate" button.
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The certificate will be automatically sent to the email address registered in your account within 10–15 minutes.
Land-Based Casino or Betting Shop
If you gambled in a physical casino or betting shop, you can request a certificate as follows:
Option 1: Visit a branch in person
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Go to any Olympic Casino or OlyBet location in Lithuania.
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Fill out the required paperwork on site.
Find branch addresses and working hours here:
Option 2: Request by email (if you cannot visit)
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Send your request to: DataProtectionOfficerLithuania@oc.eu
What if I Disagree with the Information on My Certificate?
If you believe that the information on your certificate is inaccurate or incorrect:
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Contact us via email at: DataProtectionOfficerLithuania@oc.eu
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Your request will be reviewed, and a response provided within 30 working days of receipt.
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.