How long does it take to receive my winnings?
All e-wallet payments and bank transfers over €10 are processed 24/7. ...
How do I add or change my bank account?
To add or change your registered account number, make a deposit using on...
How do I collect my winnings?
You can request a payout of your winnings from the ''Withdraw winnings''...
Do you have fees on payouts? Will my online gambling winnings be taxed?
Winnings are not taxable, and players receive the full withdrawn amount....
How can I cancel my withdrawal?
In order to cancel a withdrawal, please go to the ''Withdraw winnings'' ...
Can I track my previous payouts?
You can check payouts made in the last 90 days by going to „Balance hist...
Why can’t I withdraw my winnings with Skrill?
To see the Skrill option for requesting withdrawals, you must deposit fr...