If your bet was refunded at odds of 1.00 (i.e., your stake was returned without profit), it may be due to a cancellation or irregularity related to the event or the betting conditions.
Common Reasons for Bet Cancellation or Refund
A sports bet may be canceled or refunded for the following reasons:
-
Incorrectly listed odds – For example, odds were published in error and do not reflect the real market.
-
Incorrect team names or event details – Such as mismatched opponents or wrong dates.
-
Bet placed after the event had started – Live betting rules were violated due to delayed data updates.
-
Event postponed, abandoned, or interrupted – If the event does not resume and finish within 24 hours from the moment it was stopped, the bet may be voided.
-
Other technical or operational discrepancies – This includes issues such as duplicate listings, incorrect outcomes, or technical malfunctions.
What to Do If You're Unsure Why the Bet Was Cancelled
If you're unsure why your bet was canceled or refunded:
-
Check your Betting History – Review the event details and bet time.
-
Refer to the OlyBet Sports Rules – Full rules and explanations for different sports and bet types are available here.
-
Contact Customer Support – If you're still unsure, our team is ready to review the case and provide a clear explanation.
Additional Information
For full terms, conditions, and examples, please visit the official OlyBet Sports Rules page. These rules cover how bets are handled in the case of postponements, cancellations, and other irregularities across various sports.
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE.