How to request a certificate for winnings and expenses in an Online Casino?
We would like to inform you that you can generate your a certificate of gambling winnings paid to the resident and sums spent by the resident on gambling in remote gambling by logging in to your profile via the website: https://www.olybet.lt/user/winnings-history. Once you have selected the year, click on the "Generate" button and the certificate will be sent to the email address indicated in your account within 10 - 15 minutes.
How to request a certificate for winnings and expenses in the Land Based casino?
We would like to inform you that in order to receive certificate of payments to the resident gambling winning and amount spent on gambling by the resident in a gaming house (casino) or betting shop, you will need to go to Olympic Casino or OlyBet branch in Lithuania and fill out the documents on the spot. You can find the addresses and opening times of gambling houses/casinos and betting shops on the following websites: https://www.olybet.lt/shops and https://www.olympic-casino.lt/lt. If you are unable to visit a branch, you can order a certificate by contacting us at: DataProtectionOfficerLithuania@oc.eu.
What should I do if I disagree with the information on my certificate?
We would like to inform you that if you consider the information contained in the certificate to be incorrect and you disagree with this information, please contact us by e-mail: DataProtectionOfficerLithuania@oc.eu. We will respond to your request within 30 working days from the date of receipt of your request. Thank you for your patience.
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